Details to share before dispatch
Truck selection begins with vehicle weight, mobility, clearance, damage, and loading space. The receiving location also needs room to unload and permission to accept the vehicle.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Start with what the truck must move
State the vehicle year, make, model, approximate size, and whether it rolls, steers, and brakes. Mention flat tires, missing wheels, suspension damage, locked steering, low bodywork, loose panels, or an electric drivetrain because these details can change the loading plan.
- Exact entrance and vehicle position
- Surface, slope, height, and turning room
- Keys, steering, wheels, and visible damage
- Authorized destination and receiving hours
Describe the working envelope
Truck access includes more than an address. Note garage clearance, ramp angle, gate width, surface condition, parked vehicles, traffic exposure, and the space in front of and behind the disabled vehicle.
Authorize a defined trip
Before dispatch, repeat the pickup, destination, service method discussed, starting price, possible additional charges, estimated arrival window, cancellation terms, and payment method. Keep the provider name and callback number.