Details to share before dispatch
From a protected location, provide road name, travel direction, exit or cross street, lane or shoulder position, vehicle damage, and the authorized destination.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Handle immediate danger first
Call 911 for injuries, fire, a hazardous spill, or a vehicle blocking active traffic. Follow law-enforcement and roadway instructions. Do not stand between vehicles or walk along a live lane to inspect damage for a towing call.
Report the roadway precisely
From a protected position, give the road name, travel direction, closest exit, cross street, mile marker, bridge, ramp, shoulder, median, or parking area. Explain whether police or a road authority is present and whether the vehicle can roll.
- Exact entrance and vehicle position
- Surface, slope, height, and turning room
- Keys, steering, wheels, and visible damage
- Authorized destination and receiving hours
Choose an authorized destination
A repair facility should be expecting the vehicle and able to accept it at the likely arrival time. If an agency has already ordered or completed a removal, contact that agency or the storage facility instead of requesting a second tow.