Details to share before dispatch
Causeway traffic, valet lanes, garages, loading zones, and event restrictions can affect truck access. Confirm the property-approved pickup point and the practical mainland or island destination. Have these details ready: Garage clearance and vehicle level; Valet or property authorization; Causeway and curb constraints; Destination receiving procedure.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Garages can control the entire plan
Give the garage name, level, posted height, ramp angle, vehicle orientation, and exit path. A low structure may prevent a standard rollback from reaching the vehicle.
- Exact entrance and vehicle position
- Surface, slope, height, and turning room
- Keys, steering, wheels, and visible damage
- Authorized destination and receiving hours
Identify an approved curb or valet handoff
Hotels, condos, and Art Deco streets may have valet lanes, loading zones, pedestrians, and limited truck space. Coordinate with property staff before the provider arrives.
Include causeway and destination details
Traffic, events, bridges, and the MacArthur or Julia Tuttle approaches can affect timing and route. Confirm whether the receiving point is on the island or mainland and that it can accept the vehicle.